Services

HostOra offers flexible service tiers built around one core promise: your property stays operational, guest-ready, and supported — without constant involvement from you.

Core Service Areas

🛠️ Maintenance & Issue Coordination

  • Minor maintenance issue handling

  • Emergency response coordination

  • Vendor dispatch and supervision

  • Access issues and lockouts

  • Preventive maintenance checks (tier dependent)

  • Issue documentation with photos and summaries

We identify problems early, coordinate trusted vendors, and keep you informed — without overwhelming you.

🧳 Guest Assistance

  • On-call guest support during stays

  • Access and entry troubleshooting

  • In-stay issue resolution coordination

  • Clear escalation boundaries

  • Hospitality-focused communication

Guests feel supported. Hosts stay undisturbed.

🧾 Operational Oversight

  • Turnover readiness inspections

  • Supply and amenity coordination

  • Maintenance logs and recommendations

  • Seasonal readiness planning

  • Contractor quality checks (tier dependent)

This is where consistency lives — the details most hosts don’t have time to manage.

Service Tiers (Overview)

Essential Support

Reliable backup and coverage for hands-on hosts.

  • On-call operational support

  • Minor issue handling

  • Guest access assistance

  • Vendor coordination

  • Emergency response oversight

Best for: Local hosts, 1–2 properties, lower-volume rentals

Core Support (Most Popular)

End-to-end operational support for effortless hosting.
Includes everything in Essential, plus:

  • Preventive maintenance checks

  • Turnover readiness inspections

  • Priority response times

  • Supply and amenity coordination

  • Maintenance tracking and recommendations

Best for: Remote hosts, busy professionals, growing portfolios

Priority Support

White-glove service for high-performing properties.
Includes everything in Core, plus:

  • Same-day response priority

  • Proactive property oversight

  • Contractor supervision and quality checks

  • Seasonal planning

  • Direct owner communication channel

  • Detailed reporting

Best for: Luxury properties, multi-unit hosts, hands-off ownership

What We Don’t Do (On Purpose)

To stay focused and effective, HostOra does not:

  • Replace your property manager

  • Provide cleaning services

  • Handle bookings or pricing

  • Act without defined permissions

This keeps accountability clear and service quality high.


Request a call to see if HostOra is the right fit.

Let's Talk About Your Property

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